Frequently
Asked
Questions


What do I need in order to get an online Consumer Loan?

18+

US citizen

Active email address

Valid state identification
Checking Account
Proof of Source of Income via Direct Deposit
Steady income:
Net and gross pay, and income information.
Banking info: Checking account and routing numbers.

Can I apply online?

Absolutely! Click here to get started.

Can I still apply even if I do not have good credit?

Yes. Even if you have been turned down by other lenders in the past, we may be able to assist you in getting the loan you need.

How will I know that I have been approved?
You will receive a TEXT/EMAIL notification once your application has been approved or denied.
If approved, from there you will be prompted to complete the process of receiving your funds!
Will I have to text or email any documents?

YES, You are always welcome to email documents to reply@app.alemanfinancial.com

When will I receive my funds ?

Your funds will be available the next business day or even the same day depending on what time your loan agreement is signed and completed.

How do I update banking or payment information?

If you need to update banking or payment information, please call us at 210-469-6633 or text us at 210-903-3135 and you can also email us at reply@app.alemanfinancialservices.com

What happens if I can’t make an upcoming payment?

We know that a situation may arise that is out of your control. Please call us at 210-469-6633 and we will discuss payment options.

Can I pay my loan back early?

Yes, you can! We have no early prepayment penalty.

What is an installment loan?

An Installment Loan lets you borrow a larger amount of money at one time (compared to a Payday Loan) and repay over time with a set number of scheduled payments. As you make payments, your loan balance decreases.